Changes to your BOQ Specialist Credit Card


Variation Notice

 

This variation notice provides full details of the changes, as they apply to your:

  • • Credit Card Schedule
  • • BOQ Specialist Velocity Frequent Flyer Rewards Program
  • • BOQ Specialist Qantas Rewards Program
  • • BOQ Specialist Banking Package Terms and Conditions
  • • BOQ Specialist Student Banking Package
  • • BOQ Specialist Career Starter Banking Package
     

These changes form part of, and must be read in conjunction with, the terms and conditions that were provided with your BOQ Specialist Banking Package, BOQ Specialist Credit Card, BOQ Specialist Student Banking Package and BOQ Specialist Career Starter Banking Package which can be found here.

It is important that you read this notice carefully and keep a copy of it for your records.
 

When these changes are effective


These changes are effective on 1 April 2025.

How to read this notice
 

  1.  Section numbers as listed in this notice relate directly to the section numbers in your terms and conditions,
  2.  If a section or sub-section is not specifically mentioned in this notice it remains unchanged,
  3.  If a section or sub-section is specifically mentioned in this notice, a change is shown by deleting the words in the column headed "Current Words" and replacing them with the corresponding words in the column headed "Replacement Words".

Summary of Changes

Platinum Credit Card

 

Change Item Currently Effective from 1 April 2025
Annual Fee $150 $0
Insurance Complimentary Travel Insurance Cover, Rental Vehicle Excess Cover, Card Purchase Cover and Buyer’s Advantage Cover Complimentary Card Purchase Cover and Buyer’s Advantage Cover
Annual Percentage Rate (APR) 20.50% 13.99%
Qantas Frequent Flyer and Velocity Frequent Flyer Points on domestic Eligible Transactions 0.5 Points per AU$1 for first $10,000 spent each Statement Period and 0.25 Points per AU$1 for spend above $10,000 (no cap) each Statement Period 0.4 Points per AU$1 for first AU$3,000 spent and 0.2 Points per AU$1 spent above $3,000 up to a capped amount of AU$5,000 on domestic Eligible Transactions each Statement Period
Qantas Frequent Flyer and Velocity Frequent Flyer Points on Eligible International Transactions 1 Point per AU$1 (no cap) 0.5 points per AU$1 spent on Eligible International Transactions each Statement Period (no cap)

Signature Credit Card

 

Change Item Currently Effective from 1 April 2025
Qantas Frequent Flyer and Velocity Frequent Flyer Points on domestic Eligible Transactions 1 Point per AU$1 for first $10,000 spent each Statement Period and 0.5 Points per AU$1 for spend above $10,000 (no cap) each Statement Period 1 Point per AU$1 for first AU$7,500 spent and 0.5 Points per AU$1 spent above AU$7,500 up to a capped amount of AU$30,000 on domestic Eligible Transactions each Statement Period
Qantas Frequent Flyer and Velocity Frequent Flyer Points on Eligible International Transactions 1.5 Points per AU$1 (no cap) 1 Point per AU$1 spent on eligible International Transactions each Statement Period (no cap)
Priority Pass Guest Visit Fee USD$29 USD$35

The Changes

The BOQ Specialist Credit Card Schedule, BOQ Specialist Velocity Frequent Flyer Rewards Program, BOQ Specialist Qantas Rewards Program, BOQ Specialist Banking Package Terms and Conditions, BOQ Specialist Student Banking Package, BOQ Specialist Career Starter Banking Package are amended by deleting the words in the column titled “Current Words” in the following table and replacing them with the corresponding words in the column titled “Replacement Words”.

  • BOQ Specialist Velocity Frequent Flyer Rewards Program
    Current Words Replacement Words
    4. 2 BOQ Specialist Credit Card – Signature Non-Bonus Transaction Eligible Transaction

    1 Point per AU$1 for first $10 000 spent each Statement Period and 0.5 Points per AU$1 for spend above $10 000 (no cap) each Statement Period    		 4. 2 BOQ Specialist Credit Card – Signature Non-Bonus Transaction Eligible Transaction

    1 Point per AU$1 for first $7,500 spent each Statement Period and 0.5 Points per AU$1 for spend above $7,500 up to a capped amount of $30,000 each Statement Period
    4. 2 BOQ Specialist Credit Card – Signature Non-Bonus Transaction Eligible International Transaction
    1.5 Points per AU$1 (no cap)    		 4. 2 BOQ Specialist Credit Card – Signature Non-Bonus Transaction Eligible International Transaction

    1 Point per AU$1 (no cap)
    4.2 BOQ Specialist Credit Card – Platinum Non-Bonus Transaction Eligible Transaction
    0.5 Points per AU$1 for first $10 000 spent each Statement Period and 0.25 Points per AU$1 for spend above $10 000 (no cap) each Statement Period    		 4.2 BOQ Specialist Credit Card – Platinum Non-Bonus Transaction Eligible Transaction
    0.4 Points per AU$1 for first AU$3,000 spent each Statement Period and 0.2 Points per AU$1 for spend above $3,000 up to a capped amount of $5,000 each Statement Period
    4.2 BOQ Specialist Credit Card – Platinum Non-Bonus Transaction Eligible International Transaction
    1 Point per AU$1 (no cap)    		 4.2 BOQ Specialist Credit Card – Platinum Non-Bonus Transaction Eligible International Transaction
    0.5 Points per AU$1 (no cap)

    6.2 Velocity Points that you have accrued during a Calendar Month will be automatically transferred to your Velocity Frequent Flyer Membership Account in accordance with these Terms and Conditions.

    If the Primary Cardholder does not supply BOQ Specialist with their Velocity Frequent Flyer Membership Number prior to making Eligible Transactions using their BOQ Specialist Credit Card, Velocity Points that would otherwise be earned from Eligible Transactions will accrue until such time as the Primary Cardholder supplies the Velocity Frequent Flyer Membership Number to BOQ Specialist. At that time, all accrued Velocity Points will be added to the current month’s Monthly Rewards Balance and credited to your Velocity Frequent Flyer Membership Account in accordance with section 6.1

    		 6.2 Velocity Points that you have accrued during a Calendar Month will be automatically transferred to your Velocity Frequent Flyer Membership Account in accordance with these Terms and Conditions.

    7.1 You will not earn Velocity Points:

    • if your BOQ Specialist Card account is in arrears for more than 30 days;

    • if you are in default under the Conditions of Use document or these Terms and Conditions and have been provided with notice by BOQ Specialist of this default;

    • from the date that your BOQ Specialist Credit Card account is suspended or terminated in accordance with the Conditions of Use;

    • for Eligible Transactions and Eligible International Transactions that arise after the expiry date of your BOQ Specialist Credit Card;

    • if you lose your BOQ Specialist Credit Card, until such time as a new BOQ Specialist Credit Card is issued to you by BOQ Specialist;

    • where you dispute an Eligible Transaction;

    • for Transactions that are fraudulent; or

    • for Non-Eligible Transactions.

     

    If Velocity Points are allocated to you after any of the events set out in this section 7.1 apply, then BOQ Specialist will reduce your total Velocity Points accordingly.

    7.1 You will not earn Velocity Points:

    • if you cease to be a member of the Velocity Frequent Flyer program;

    • if you did not provide us with your correct and current Velocity Frequent Flyer Membership information;

    • if your full name (First name and surname) on your Velocity Frequent Flyer Membership Account do not match those on your BOQ Specialist Card Account;

    • if your BOQ Specialist Card account is in arrears for more than 30 days; 

    • if you are in default under the Conditions of Use document or these Terms and Conditions and have been provided with notice by BOQ Specialist of this default; 

    • from the date that your BOQ Specialist Credit Card account is suspended or terminated in accordance with the Conditions of Use; 

    • for Eligible Transactions and Eligible International Transactions that arise after the expiry date of your BOQ Specialist Credit Card; 

    • if you lose your BOQ Specialist Credit Card, until such time as a new BOQ Specialist Credit Card is issued to you by BOQ Specialist; 

    • where you dispute an Eligible Transaction; 

    • for Transactions that are fraudulent; or 

    • for Non-Eligible Transactions. 

    7.2 If Velocity Points are allocated to you after any of the events set out in section 7.1 apply, then BOQ Specialist will reduce your total Velocity Points accordingly.
  • BOQ Specialist Qantas Rewards Program
    Current Words  Replacement Words
    4. 2 BOQ Specialist Credit Card – Signature Non-Bonus Transaction Eligible Transaction
    1 Point per AU$1 for first $10 000 spent each Statement Period and 0.5 Points per AU$1 for spend above $10 000 (no cap) each Statement Period    		 4. 2 BOQ Specialist Credit Card – Signature Non-Bonus Transaction Eligible Transaction
    1 Point per AU$1 for first $7,500 spent each Statement Period and 0.5 Points per AU$1 for spend above $7,500 up to a capped amount of $30,000 each Statement Period
    4. 2 BOQ Specialist Credit Card – Signature Non-Bonus Transaction Eligible International Transaction
    1.5 Points per AU$1 (no cap)    		 4. 2 BOQ Specialist Credit Card – Signature Non-Bonus Transaction Eligible International Transaction
    1 Point per AU$1 (no cap)
    4.2 BOQ Specialist Credit Card – Platinum Non-Bonus Transaction Eligible International Transaction
    0.5 Points per AU$1 for first $10 000 spent each Statement Period and 0.25 Points per AU$1 for spend above $10 000 (no cap) each Statement Period    		 4.2 BOQ Specialist Credit Card – Platinum Non-Bonus Transaction Eligible International Transaction
    0.4 Points per AU$1 for first AU$3,000 spent each Statement Period and 0.2 Points per AU$1 for spend above $3,000 up to a capped amount of $5,000 each Statement Period
    4.2 BOQ Specialist Credit Card – Platinum Non-Bonus Transaction Eligible International Transaction
    1 Point per AU$1 (no cap)    		 4.2 BOQ Specialist Credit Card – Platinum Non-Bonus Transaction Eligible International Transaction
    0.5 points per AU$1 (no cap)

    5.1 To be credited with Qantas Points earned through the BOQ Specialist Qantas Rewards Program, you (as the Primary Cardholder) must be a member of the Qantas Frequent Flyer Program and have supplied to BOQ Specialist your valid Qantas Frequent Flyer Membership Number. The name on your Qantas Frequent Flyer Membership Account and your Card account must be identical for us to credit Qantas Points earned to your Qantas Frequent Flyer Membership Account.

    The Qantas Frequent Flyer Program is available only to individuals. Membership of the Qantas Frequent Flyer Program and Qantas Points are subject to the Terms and Conditions of the Qantas Frequent Flyer Program. For your complimentary membership, please visit qantas.com/joinffboqspecialist.

    		 5.1 To be credited with Qantas Points earned through the BOQ Specialist Qantas Rewards Program, you (as the Primary Cardholder) must be a member of the Qantas Frequent Flyer Program and have supplied to BOQ Specialist your valid Qantas Frequent Flyer Membership Number. The first and last name on your Qantas Frequent Flyer Membership Account and your Card account must be identical for us to credit Qantas Points earned to your Qantas Frequent Flyer Membership Account. The Qantas Frequent Flyer Program is available only to individuals. Membership of the Qantas Frequent Flyer Program and Qantas Points are subject to the Terms and Conditions of the Qantas Frequent Flyer Program. For your complimentary membership, please visit qantas.com/joinffboqspecialist.

    6.2 Qantas Points that you have accrued during a Calendar Month will be automatically transferred to your Qantas Frequent Flyer Membership Account in accordance with these Terms and Conditions. 

    If the Primary Cardholder does not supply BOQ Specialist with their Qantas Frequent Flyer Membership Number prior to making Eligible Transactions using their BOQ Specialist Credit Card, Qantas Points that would otherwise be earned from Eligible Transactions will accrue until such time as the Primary Cardholder supplies the Qantas Frequent Flyer Membership Number to BOQ Specialist. At that time, all accrued Qantas Points will be added to the current month’s Monthly Rewards Balance and credited to your Qantas Frequent Flyer Membership Account in accordance with section 6.1.

    		 6.2 Qantas Points that you have accrued during a Calendar Month will be automatically transferred to your Qantas Frequent Flyer Membership Account in accordance with these Terms and Conditions.

    7.1 You will not earn Qantas Points: 

    • if your Card Account is in arrears for more than 30 days; 

    • if you are in default under the Conditions of Use document or these Terms and Conditions and have been provided with notice by BOQ Specialist of this default; 

    • from the date that your Card Account is suspended or terminated in accordance with the Conditions of Use; 

    • for Eligible Transactions and Eligible International Transactions that arise after the expiry date of your credit card; 

    • if you lose your BOQ Specialist Credit Card, until such time as a new BOQ Specialist Credit Card is issued to you by BOQ Specialist; 

    •where you dispute an Eligible Transaction; or 

    • for Transactions that are fraudulent. 

    • for Non-Eligible transactions 

    If Qantas Points are allocated to you after any of the events set out in section 7.1 apply, then BOQ Specialist will reduce your total Qantas Points accordingly. 

    7.1 You will not earn Qantas Points:

    • if you cease to be a member of the Qantas Frequent Flyer program;

    • if you did not provide us with your correct and current Qantas Frequent Flyer Membership information;

    • if your full name (Salutation, first name and surname) on your Qantas Frequent Flyer Membership Account do not match those on your BOQ Specialist Card Account;

    • if your Card Account is in arrears for more than 30 days; 

    • if you are in default under the Conditions of Use document or these Terms and Conditions and have been provided with notice by BOQ Specialist of this default; 

    • from the date that your Card Account is suspended or terminated in accordance with the Conditions of Use; 

    • for Eligible Transactions and Eligible International Transactions that arise after the expiry date of your credit card; 

    • if you lose your BOQ Specialist Credit Card, until such time as a new BOQ Specialist Credit Card is issued to you by BOQ Specialist; 

    • where you dispute an Eligible Transaction; or 

    • for Transactions that are fraudulent. 

    • for Non-Eligible transactions 

    7.2 If Qantas Points are allocated to you after any of the events set out in section 7.1 apply, then BOQ Specialist will reduce your total Qantas Points accordingly.
  • Credit Card Schedule
    Current Words Replacement Words
    Annual percentage rate
    The annual percentage rate which will apply to the unpaid daily balance on your card account is 20.50%, subject to any interest free period and any Special Promotions, if applicable.    		 Annual percentage rate
    The annual percentage rate which will apply to the unpaid daily balance on your card account is 13.99% for Platinum Credit Card and 20.50% for Signature Credit Card, subject to any interest free period and any Special Promotions, if applicable.
    Annual Card Fee
    deducted from your card account after you activate your card account and then on each anniversary after that date (unless otherwise advertised)
    Platinum $150    		 Annual Card Fee
    deducted from your card account after you activate your card account and then on each anniversary after that date (unless otherwise advertised)
    Platinum $0

    Priority Pass Guest Visit Fee 

    The primary cardholder is entitled to four complimentary visits to Priority Pass lounges and may bring one guest per visit free of charge. Any additional guests will be charged directly to you by Priority PassTM at their ordinary price, currently USD$29 per person per visit.

     

    Signature USD$29

    Priority Pass Guest Visit Fee 

    The primary cardholder is entitled to four complimentary visits to Priority Pass lounges and may bring one guest per visit free of charge. Any additional guests will be charged directly to you by Priority PassTM at their ordinary price, currently USD$35 per person per visit.

     

    Signature USD$35
  • BOQ Specialist Student Banking Package
    Current Words Replacement Words

    This Package allows Eligible Students access to the BOQ Specialist One Account with an optional overdraft facility and Platinum Credit Card. Upon approval for the Package, Eligible Students will be exempt from the payment of the following fees associated with the Student Banking Package:

    • Establishment Fee for the One Account with overdraft facility (currently $445) waived; and 

    • Annual Fee for the Platinum Credit Card (currently $150 p.a.) waived for the first five years.

    This Package allows Eligible Students access to the BOQ Specialist One Account with an optional overdraft facility and Platinum Credit Card. Upon approval for the Package, Eligible Students will be exempt from the payment of the following fees associated with the Student Banking Package:

    • Establishment Fee for the One Account with overdraft facility (currently $445) waived. 

    Platinum Credit Card 

    • Upon approval, Eligible Students will be exempt from the annual fee of $150 on the Platinum Credit Card for the first five years. The annual fee on the Platinum Credit Card will be shown as a charge on the credit card account and separately as a reversal. Eligible Students will be required to pay the $150 annual fee each year thereafter (or such other annual fee as BOQ Specialist may set for the Platinum Credit Card from time-to-time).

    Platinum Credit Card

    Existing subparagraph is deleted
  • BOQ Specialist Career Starter Banking Package
    Current Words Replacement Words

    This Package allows Eligible Graduates access to the BOQ Specialist One Account with an optional overdraft facility, Platinum Credit Card and a Car Loan Facility. Upon approval for the Package, Eligible Graduates will be exempt from the payment of the following fees associated with the Career Starter Banking Package: 

    • Establishment Fee for the One Account with overdraft facility (currently $445) waived; 

    • Annual Fee for the Platinum credit card (currently $150 p.a.) waived for the first five years; and

    • Documentation Fee for a car loan facility of $495 is waived.

    This Package allows Eligible Graduates access to the BOQ Specialist One Account with an optional overdraft facility, Platinum Credit Card and a Car Loan Facility. Upon approval for the Package, Eligible Graduates will be exempt from the payment of the following fees associated with the Career Starter Banking Package: 

    • Establishment Fee for the One Account with overdraft facility (currently $445) waived; and

    • Documentation Fee for a car loan facility of $495 is waived.

    Platinum Credit Card

    • Upon approval for the Platinum Credit Card, Eligible Graduates will be exempt from the annual fee of$150 on the Platinum Credit Card for the first five years. The annual fee on the Platinum Credit Card will be shown as a charge on the credit card account and separately as a reversal. Eligible Graduates will be required to pay the $150 annual fee each year thereafter (or such other annual fee as BOQ Specialist may set for the Platinum Credit Card from time-to-time).

    Platinum Credit Card

    Existing subparagraph is deleted
  • BOQ Specialist Home Loan Banking Package

     

    Current Words Replacement Words

    Banking Package Features

    3. CREDIT CARD

    Subject to the Specific Banking Package Terms and Conditions and eligibility, you can have a Platinum Credit Card included in the Banking Package (subject to credit approval) and BOQ Specialist will not during the Term of the Banking Package charge an annual fee for that credit card account. 

    You are able to upgrade to the Signature card at an additional fee of $250 per annum, which is a discounted annual fee for this product. All other fees and charges are payable. 

    Please see the Fees and Charges Booklet for more information on the credit card fees and charges that apply. For a list of applicable documentation, please see Section 6.

    Banking Package Features

    3. CREDIT CARD

    Subject to the Specific Banking Package Terms and Conditions and eligibility, you can have a Signature card at an additional fee of $250 per annum, which is a discounted annual fee for this product. All other fees and charges are payable. 

    Please see the Fees and Charges Booklet for more information on the credit card fees and charges that apply. For a list of applicable documentation, please see Section 6.
    1.3 Credit Card Fee Schedule (within Banking Package)

         		 1.3     Credit Card Fee Schedule (within Banking Package)
    Fee Description of Fee Platinum Card Signature Card Fee Description of Fee Signature Card
    Annual Fee as part of Banking Package Payable if your credit card is part of a Banking Package Nil $250 Annual Fee as part of Banking Package Payable if your credit card is part of a Banking Package $250
    2.4 Credit Card Fee Schedule (outside Banking Package) 2.4 Credit Card Fee Schedule (outside Banking Package)
    Fee Description of Fee Platinum Card Signature Card Fee Description of Fee Platinum Card Signature Card
    Annual Fee Payable annually if your credit card is outside a Banking Package $150 $400 Annual Fee Payable annually if your credit card is outside a Banking Package Nil $400
    1.3 Credit Card Fee Schedule (within Banking Package) 1.3 Credit Card Fee Schedule (within Banking Package)
    Fee Description of Fee Signature Card Fee Description of Fee Signature Card
    Priority Pass Guest Visit fee Charged for each priority pass guest visit. The primary cardholder is entitled to four complimentary visits to Priority Pass lounges and may bring one guest per visit free of charge. Any additional guests will be charged directly to you by Priority PassTM at their ordinary price, currently US$29 per person per visit US$29 Priority Pass Guest Visit fee Charged for each priority pass guest visit. The primary cardholder is entitled to four complimentary visits to Priority Pass lounges and may bring one guest per visit free of charge. Any additional guests will be charged directly to you by Priority PassTM at their ordinary price, currently US$35 per person per visit US$35
    2.4     Credit Card Fee Schedule (outside Banking Package) 2.4     Credit Card Fee Schedule (outside Banking Package)
    Fee Description of Fee Platinum Card Signature Card Fee Description of Fee Platinum Card Signature Card
    Priority Pass Guest Visit fee Charged for each priority pass guest visit N/A US$29 Priority Pass Guest Visit fee Charged for each priority pass guest visit N/A US$35