Statements and transaction histories for most accounts can be found in your Online Banking at any time.
Under the ‘Account Manager’ tab, you will find an option to view your eStatements. Here you are able to search and view all past statements for your accounts, including your yearly tax certificates. If there is a statement that you require that is missing, please request via a Secure Message or call our 24/7 Client Service Centre on 1300 160 160 (+612 9293 2121 from outside Australia).
You can export transactions into different file types, which is handy for reporting purposes. To do this, go to ‘Account Manager’ and then ‘Transaction History’. From here, you can choose to do an Advanced Search to narrow the transaction listing. Select the date range for Transactions and then search. Once the required transactions are listed, scroll to the bottom and there will be an option ‘Export’. Clicking on this will allow you to export the data into a file type of your choosing. The available format/file types are listed and when one is selected it will show you which programs the file can be imported to.
Depending on your preferences, statements may also be mailed to your postal address. Please advise our Client Service Centre if you need to update your postal address.
